This privacy notice explains how we, Eventogy Limited, process personal data as a data controller.

We are registered with Companies House (number 07710888) and the ICO (ZA049457) in the UK.

Where events are hosted on the Eventogy platform, Eventogy operates as a data processor on behalf of the organiser who is the data controller. Please visit their website for their privacy notice and details of how they use personal data.

1. How to contact us

We are here to help you with any questions or concerns you may have about our use of your personal data.

If you require further information, wish to make a request, or wish to contact our DPO:

  • Phone us on +44 207 608 3000
  • Send a message via this website.
  • Send a letter to Eventogy, 116 The Record Hall, 16-16A Baldwin’s Gardens, London, EC1N 7RJ
  • Email support@eventogy.com.

2. How do we use personal data?

Our use of personal data depends on which services.

2.1. If you visit our websites

We will use your IT details, to help manage website security and performance, as a legitimate business interest.

Our websites use cookies. Further details can be found on our Cookie Notice.

2.2. If you contact us

We will use the information you provide, including your contact details and matters you raise, so we can help you, as a legitimate business interest.

2.3 If you subscribe to our communications

We will use your contact details to send you the information you subscribed to, as a legitimate business interest. You can unsubscribe at any time by contacting us.

2.4 If you are deemed to be a corporate prospect

We will contact you to discuss services that we believe are relevant to you and your company, as a legitimate business interest. We collect personal details of corporate prospects from public sources and business contacts. You can unsubscribe at any time by contacting us.

2.5 If you manage an Eventogy account

We will use your contact details, user details and IT details to provide you with access to our platforms, and to monitor security and performance matters, as a legitimate business interest.

3. Your Rights

If we are processing your personal data, you have the right to ask that we:

  • Tell you how your data is being used, including how data is processed by third parties on our behalf.
  • Send you, or a nominated third party, a copy of your data.
  • Stop or suspend processing of your data, or opt out of consent that you have provided, including our use of data for marketing.
  • Correct or erase your data.
  • Explain and manually review any automated decision making or profiling of your data.

To raise a request, please use the contact details listed above.

We will not discriminate against you (e.g. access to, cost of, or quality of service) for exercising any of these rights under applicable data protection legislation.

If you believe we are handling your data or your request unlawfully, you have the right to escalate the matter to our Data Protection Office (using the general contact details listed above), to our supervisory authority (the Information Commissioner’s Office at ico.org.uk) or to initiate legal action. However, if you ever have any problems, we ask that you contact us first, so that we can help to resolve the issue directly.

4. Categories of Personal Data

Categories of Personal Data Specific Types of Personal Data
Contact Details Name
Email address
Phone number
Preferences for marketing
Employer
IT Details IP address
Language
Operating System
Screen size
Time zone
Webpage actions taken
Webpage (URL) visited
Webpage visit date and time
Matters you raise Comments
Complaints
Feedback
Suggestions
Queries
Questions
User details Password
Username

Our processes are not designed to process health data, education data, sensitive characteristics or biometric data of customers. We request that you refrain from providing such data.

5. Other Matters

If you fail to provide information we ask for, it may prevent us from providing services to you.

We do not purchase personal data from third parties.

Our website is not for use by children.

We do not sell, trade, rent or share personal information or aggregated personal information with third parties unless there is a legal obligation for us to do so, or to prevent and detect crime.

We use third party processors under contract to provide our services. This includes cloud hosting providers, customer relationship management systems and email providers.

We only process data in the UK unless necessary for your engagement internationally.

We use extensive operational, technical, physical, and organisational measures to help protect personal data from unauthorised access, loss, unlawful processing, damage, and destruction.

We retain data until we believe it is no longer required for the purposes it was collected for.

This privacy notice has been written with brevity, simplicity and clarity in mind. For more details, please contact us directly.

We reserve the right to update this information at any time.

This privacy notice was last updated February 2023.